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Terms & Conditions
Laurelwood Units Services
Thanks for your business and we hope you enjoy your stay in our property!

PAYMENTS, CANCELATIONS & REFUNDS: All bookings require a 10% deposit due at time of booking. 14 days prior to arrival, the remaining balance is automatically charged. Balance payment due 14 days before arrival will be charged automatically to same credit card used, unless communicated otherwise. If booking is cancelled outside of 14 days prior to arrival, a 10% cancellation fee is withheld by the property. Bookings cancelled within 14 days of arrival are NON-REFUNDABLE. Terms include a No Tolerance Policy regarding excessive noise, parties, or disturbing neighbors. Please make sure you are comfortable with our terms as they are strictly enforced.

PROPERTY: Guest rents, for vacation purposes only, the furnished real property and improvements described.

ARRIVAL & DEPARTURE: Check-in time is guaranteed by 4:00 PM on arrival date. This time may be delayed should unforeseen circumstances arise. Check-out time is NO LATER than 10:00 AM on the departure date. Early check-in and late check-out options are subject to availability and never guaranteed.

UNAVAILABILITY: For any reason beyond the control of Management, the premises become unavailable, Management may substitute a comparable unit or cancel this agreement and refund in full all payments made by guest.

STRICT NOISE ORDINANCE: We have a strict noise ordinance that must be followed. No loud noises, music, load vehicles are allowed between the hours of 8:00 pm and 7:00 am. Please note if the these are followed you can be fined and asked to vacate the property.

CREDIT CARD: A valid credit card to be kept on file is required upon reservation. Guest hereby grants consent to charge credit card on file for any damages, missing items, excessive cleaning, fines, and, if necessary, cost incurred to remove guest from property.

CLEANING: Premises will be delivered to guest in a professionally cleaned condition. Should guest's use and activity require more than regular cleaning services, guest will be charged for associated excess costs.

PETS: Pets are NOT allowed. If an unauthorized pet is discovered on premises, guest will be asked to leave without refund as guest will be in breach of this agreement, additionally, guest will be charged a $250.00 fine.

NO SMOKING: No smoking is allowed on the premises. If smoking does occur on the premises, (i) Guest is responsible for all damage caused by the smoking including, but not limited to, stains, burns, odors and removal of debris; (ii) Guests may be required to immediately leave the premises, or be removed from the premises; (iii) Guest is in breach of this agreement; (iv) Guest is charged a $250.00 fine per day.

LOST ITEMS OR LEFT ITEMS: Management assumes no responsibility for lost, stolen or abandoned items. Reasonable effort will be made to contact the guest for return. There will be a $15.00 handling charge plus shipping costs for any found items returned at guest’s request. Management shall not be held liable for condition of said items. Any items not claimed for longer than 30 days, may be donated or sold.

MAIL SERVICES: You may ship directly to the check-in office (Laurelwood Condominiums) using Fedex or UPS during your stay, however we can not guarantee delivery or security of the package. This will be up to the shipping client and the shipping receiver to arrange. **We are not responsible for any lost, damaged or delayed deliveries. Returning late deliveries after a guest has left will incur an additional fee, plus cost of shipping. If packages are delivered to USPS, there is a pick-up charge of $5.00 per package.

MAXIMUM OCCUPANCY: No guests in excess of the maximum occupancy specified in the rental agreement shall occupy the property.

NO PARTIES: All of our rentals are in residential areas and may NOT be used for parties or large gatherings. Any disruptive events could result in the eviction and forfeiture of entire rental amount.

ILLEGAL SUBSTANCES: No illegal substances are allowed in the rental, and minors should not be in possession of alcohol. Violations will result in eviction from the property and no refunds will be issued.

TV/CABLE/INTERNET/SATELLITE: No refund shall be given for number of devices, outages, content, or lack of content or personal preferences with regard to cable/internet/satellite service. Services are provided as a convenience only, and are not integral to this agreement. No refund shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to service.

UNFORESEEN OCCURRENCES: Management will not assume liability for any loss, damage or inconvenience caused by but not limited to the following: weather conditions, natural disasters, pests, acts of God, or other reasons beyond its control. There shall be no refunds available as such instances are beyond the control of Management.

PARKING: The Town of Snowmass charges $16.00/day for parking in the numbered lots located on Upper Carriage Way in the winter season. This is subject to change without notice.

CAPACITY RESTRICTIONS: Our properties are inspected before and after each reservation. Guests agree to pay for any flagrant damage to the units, excessive cleaning required at check-out, missing or damage to the units’ contents, or any other accidental damage to anything within the rental unit during the rental period. Often, extra sleeping capacity is not possible at this property. Each additional guest exceeding the maximum sleeping capacity for this property will incur a charge of 10% of the nightly rental rate, per guest, and will be charged to the credit card provided above. No pets, smoking, or parties of any kind are allowed at this property.

TEXT MESSAGE CONSENT: By providing a cell phone number when booking, you are consenting to receive updates via text message regarding arrival, departure and in-house communication. If you wish to not receive text messages, please notify our team by calling (970) 923-3110 ext. 1 and your number will be removed from this service.
Laurelwood Units Services
PO BOX 5600
Snowmass Village CO 81615